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Pay and login with Amazon
What is "Pay with Amazon"?
Pay with Amazon is a payment option (if you own an Amazon account) where you can use your Amazon account information to shop in our store easily.
How does "Payment with Amazon" work?
On the login screen or in the shopping cart we offer you the possibility to log in with your Amazon account information. Once the login was successful, you can complete your purchase, with the provided account information (delivery address, billing address, method of payment), without entering them seperately.
What are the advantages?
If you already own an Amazon account, you do not need any additional information to finish your purchase in our shop. You do not have to memorize any other login information, set up a new account or enter your address and bank account details. Also the Amazon-buyer-protection applies to your purchase. Customer information about Amazon Payments.
I placed an order via "Payment with Amazon". How can I view its progress?
Log in with your Amazon account credentials via the "Login with Amazon" button in our shop und click on "My Account"
. Here you can view the status of your order at any time. As soon as your order has been shipped, you will also receive a shipping confirmation and tracking number.
Can I view my purchases directly on the Amazon homepage?
No. "Payment with Amazon" and "Log in with Amazon" refer only to the process of payment and logging in. Details of your purchase will not be transmitted to Amazon and can only be viewed on Maciag Offroad.
How long does the processing and shipping of my order take?
As soon as your order has been confirmed, we receive a verification from Amazon within a few minutes if your payment has been accepted. If all articles are in stock and you placed your purchase before 4 pm, your order will be shipped on the same day. If you placed your order after 4 pm or the item is not in stock, it will be shipped on the next workday, if not stated otherwise in your order.
I already am a customer of Maciag Offroad, can I use the "Payment with Amazon" option?
Yes, you can choose freely how you want to log in to our shop. Information on your purchase can be viewed with your Maciag Offroad login as well as with "Login with Amazon."
Can I use vouchers with the "Payment with Amazon" option and do I receive bonus points?
Yes, you receive all the advantages of our shop. You can also redeem one voucher per purchase if you choose the "Payment with Amazon" option. The bonus points will, of course, be added as usual.
When exactely do you charge my account or my credit card?
We will not charge you unless your order has been shipped.
How do I get my money back, if my order has been cancelled or returned?
In case of a cancellation the payment will not be executed, therefore your account or credit card will not be charged. If your order has been sent back, we will refund your money within one workday after receiving your return shipment. Your money will be refunded the same way as you placed your purchase.
What happens if my payment has failed or been denied?
In this case we will inform you as fast as possible so that you can change your payment method.
Why does my order confirmation and my billing list "Amazon Payments" as payment method?
If you choose "Payment with Amazon", the payment option coming from your Amazon account will not be forwarded to Maciag Offroad. Therefore all purchases done with "Payment with Amazon" will be shown as "Amazon Payments".